FLIR GOVERNMENT SYSTEMS SERVICE
With the purchase of a FLIR Government Systems product, the customer receives the assurance that the product will perform to specifications. FLIR strives to maintain the highest standards in the design, manufacturing, and the after-sales service of all its products. This philosophy is part of our commitment to you, the customer.
FLIR and its sales representatives have a variety of standard service contracts that provide on-site and off-site factory service. These factory service programs can insure the customer quick response time at a fixed cost. If interested in this service, please contact our customer service manager or the local sales representative. A customer service representative will assist you with the return of your system.
PORTLAND SERVICE CONTACT INFORMATION
System Types:
UltraMedia Products
SAFIRE Series Products
Star SAFIRE Series Products
BRITE Star Series Products
Star Series Products
For technical questions and troubleshooting support:
Ultra.Media.Service@FLIR.com
Star.SAFIRE.Service@FLIR.com
BRITE.Star.Service@FLIR.com
For all other support and to receive a Return Material Authorization (RMA) number, contact Portland Service Operations:
Toll Free Service 1-800-868-0639 or RMA.Request@flir.com
BOSTON SERVICE CONTACT INFORMATION
System Types:
MARK II
MARK III
Ultra 7000 / 7500
Ultra 8000 / 8500 / FW
SeaFLIR I, II & III
TacFLIR II & III
Talon
Recon
Recon III Series
SeeSpot Series
Ranger I, II & III
HISS
MARK III
Ultra 7000 / 7500
Ultra 8000 / 8500 / FW
SeaFLIR I, II & III
For technical questions and troubleshooting support:
Imagingboston.Support@FLIR.com
For all other support and to receive a Return Material Authorization (RMA) number, contact Boston Service Operations:
Toll Free Service 1-866-FLIR-911 (1-866-354-7911)
UK SERVICE CONTACT INFORMATION
System Types:
Ultra 4000
UltraMedia Series
Star SAFIRE Series Products
Leo 2 A1, A2 & A5
Ultra Force 2, 2+ and EP
Star Q Products
U275 Series
MARK II & III
Ultra7000 / 7500
Ultra8000 / 8500 / XR / FW
SeaFLIR Series
ThermoVision 1000 Series
ThermoVision 2000/3000 Series
ThermoVision MilCam Series
ThermoVision Ranger Series
UK Service Operations
Phone Service +44 (0) 1732 221234
Email Service service@flir.uk.com
