FLIR Service
With the purchase of a FLIR product, the customer receives the assurance that the product will perform to specifications. FLIR strives to maintain the highest standards in the design, manufacturing, and the after-sales service of all its products. This philosophy is part of our commitment to you, the customer.
FLIR and its sales representatives have a variety of standard service contracts that provide on-site and off-site factory service. These factory service programs can insure the customer quick response time at a fixed cost. If interested in this service, please contact our customer service manager or the local sales representative. A customer service representative will assist you with the return of your system.
PORTLAND SERVICE CONTACT INFORMATION
System Types:
FLIR 2000
FLIR 6000
UltraMedia Products
SAFIRE Products
Star Series Products
Portland Service Operations
Toll Free Service 1-800-868-0639
BOSTON SERVICE CONTACT INFORMATION
System Types:
MARK II
MARK III
Ultra 7000 / 7500
Ultra 8000 / 8500 / FW
SeaFLIR I & II
Boston Service Operations
Toll Free Service 1-866-FLIR-911 (1-866-354-7911)
FIREFLIR SERVICE CONTACT INFORMATION
For Service Return and Warranty questions in the United States:
1-800-275-4246 (Toll Free)
info@aimsafety.com
SANTA BARBARA SERVICE CONTACT INFORMATION
System Types:
Photon OEM Core
Micron OEM Core
Apache
Phoenix
Merlin
Alpha NIR
ThermoVision Integration Series
ThermoVision WideEye
ThermoVision Security HD
ThermoVision FlashSight
ThermoVision ThermoSight
ThermoVision Nexus
Santa Barbara Operations
805-964-9797
UK SERVICE CONTACT INFORMATION
System Types:
FLIR 2000
Ultra 4000
BSS 400
UltraMedia Series
Star Class Products
Leo 400 Series
Leo 2 A1, A2 & A5
Ultra Force 2, 2+ and EP
Star Q Products
U275 Series
MARK II & III
Ultra7000 / 7500
Ultra8000 / 8500 / XR / FW
SeaFLIR Series
ThermoVision 1000 Series
ThermoVision 2000/3000 Series
ThermoVision MilCam Series
ThermoVision Ranger Series
UK Service Operations
Phone Service +44 (0) 1732 221234
Email Service service@flir.uk.com